Conversation Tools - Listening to Understand

In this type of listening, we are putting aside ourselves and our preconceptions so we can see things through the other person's eyes. It requires empathy and compassion as we ask questions to dig deeper into the root of what is being communicated. Remember what it was like to be a child and be curious about the world around us? With this type of listening, we must tap into that curiosity, and the person we are conversing with is the subject of that curiosity. It's important to note that a "fix" may eventually arise from this, but fixing is not our goal.